Knowlegebase

How can we help?

Find support articles, set-up guides and training, troubleshooting, FAQs and more.

 

Getting started

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From logging activities to crafting reports, learn how to get started with your Impact instance.

Data Capture

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From logging activities to setting up data streams, here's how to log all your information.

Reporting

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Learn how to build reports, dashboards and infographics with ease.

Bids & Tenders

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Working on a social value bid or tender? Start here!

 

Surveys

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Here's how to engage with beneficiaries or your supply chain.

Connect Tools

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Learn about our Open API and how to connect Impact to your existing tech stack.

Tutorials, Videos and Troubleshooting

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Helpful resources if you're stuck.

Account Admin

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Manage your permissions, users, security and billing.

 

Introduction to Social Value 102

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This short course is designed for anyone new to social value, whether you're working in delivery, strategy, procurement or reporting.

By the end, you'll have a solid understanding of the principles, policy drivers and opportunities, and be ready to take your first steps in creating meaningful, measurable impact.

Access for free here

Frequently asked questions

Browse our Frequently Asked Questions for quick answers to the most common questions about the platform.

Still stuck? Email support@impactreporting.co.uk or call +44 (0) 1482 765129.

 

Need more hands-on social value support?

 

Impact Bootcamp

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A practical, three-stage journey to bring your social value strategy to life and strengthen your data, direction and reporting.

Consultancy Retainer

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Work with our expert consultants each month to strengthen your strategy, sharpen your data and embed social value across your organisation.

 

 

Impact Reporting